Terms of Service

1. Acceptance of terms

WebSignals™ is a software-as-a-service product provided by Western Star Group LLC, 302 Washington St., Ste. #150-9852, San Diego, CA 92103 ("Company", "we", "us"). By creating an account, executing an order form that references these Terms of Service, or accessing or using the WebSignals website, web app or mobile app (the "Service"), you ("Customer", "User" or "You") agree to be bound by this Agreement. If you accept on behalf of a company, you represent that you have the authority to bind that entity. You must be at least 18 years old to use the Service. The Acceptable Use Policy, Privacy Policy, Cookie Policy and Billing and Refund Policy are part of this Agreement; the Data Processing Agreement and Service Level Agreement apply where stated in them.

2. Provision of service and license

Subject to your compliance with this Agreement and payment of applicable fees, Western Star Group LLC ("Company", "we", "us") grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service strictly for your internal business operations. The sample data shown before you sign up is for demonstration only; creating your own team and records requires an account, and some features require an active subscription.

3. Accounts and teams

• You are responsible for your credentials and for activity under your account. Tell us promptly about any unauthorized use.
• When you join a team, other members of that team can see your name, traffic-light status, message, location and client, and your team chat messages. Messages sent privately to one person are visible only to the sender and recipient. Teammates never see your email address or phone number.
• The team owner can remove members. Owners and members are responsible for only sharing information they are entitled to share.
• Text alerts are sent only if you add a mobile number and opt in. Standard message and data rates may apply from your carrier.

4. Your content

You keep ownership of the information you submit (statuses, messages, locations, client names). You grant the Company the limited right to host, process, display and transmit it to operate the Service for you and your team. You are responsible for your content and for having the right to share it. Chat messages are kept for a limited period (90 days by default) and then deleted automatically.

5. Fees

Paid features are billed by subscription as described in the Billing, Payment and Refund Policy. Payments are processed by Stripe. If a payment fails or a subscription ends, access to paid features ends and we notify you in the app and on your account page.

6. Third-party services

The Service uses third parties such as Stripe (payments) and Twilio (text messages). Chat translation on mobile runs on your device with Google ML Kit; downloading a language pack fetches it from Google. Translations are machine generated, may contain errors, and are provided "Translate with Google" without warranty. Do not rely on them for safety-critical or legal communication. Third-party services are governed by their own terms.

7. Disclaimer of warranties

WEBSIGNALS IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEBSIGNALS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. STATUS AND LOCATION INFORMATION IS ENTERED BY USERS AND IS NOT VERIFIED BY WEBSIGNALS; THE SERVICE IS NOT AN EMERGENCY OR SAFETY SYSTEM.

8. Limitation of liability

IN NO EVENT SHALL WEBSIGNALS, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. PURSUANT TO THE LAWS OF CALIFORNIA AND NEW YORK, WEBSIGNALS' TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY THE CUSTOMER TO WEBSIGNALS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. Nothing in this Agreement limits liability that cannot be limited by law.

9. Suspension and termination

You may stop using the Service and cancel your subscription at any time from your account page. We may suspend or terminate access if you breach this Agreement or the Acceptable Use Policy, if required by law, or for non-payment. On termination your license ends; you may request export or deletion of your data as described in the Privacy Policy.

10. Governing law and jurisdiction

This Agreement is governed by the laws of the State of California, without regard to conflict of law provisions. Any legal action arising under this Agreement shall be brought exclusively in the state or federal courts located in San Diego County, California, except where mandatory consumer law gives you the right to bring a claim elsewhere.

11. Changes and contact

We may update these Terms. Material changes will be announced in the app or by email before they take effect; continued use afterwards means you accept them. Questions: support@westernstargroup.com, or write to Western Star Group LLC, 302 Washington St., Ste. #150-9852, San Diego, CA 92103.